FAQs

How do I check the status of my order?

Upon placing your order, you'll promptly receive an order receipt. Rest assured, as soon as your order is shipped, you will be provided with a tracking number and you check the status of order via the track your order page.

Are returns accepted if I'm not completely satisfied with my purchase?

We offer a hassle-free return policy, allowing you to return items if they arrive damaged or for any other reason. Simply reach out to us within 30 days of receiving your product for a full refund. For further details, please refer to our return & refund policy page. You can also contact us directly via our contact page or by sending us a message.

Need to reach out to us?

You can easily get in touch by reaching out through our contact form or sending us an email. We're here to assist you with any inquiries or concerns you may have. Don't hesitate to connect with us!

How do I order on your website?

Certainly! Here's how you can order on our website:

To place an order on our website, simply follow these easy steps:

1. Browse Our Collection: Start by browsing our collection of premium-quality socks and underwear essentials. Explore our range of styles, colors, and patterns to find the perfect pieces for your wardrobe.

2. Select Your Items: Once you've found the items you love, select the desired size, color, and quantity for each product. Add them to your shopping cart by clicking the "Add to Cart" button.

3. Review Your Cart: After adding all your desired items to your cart, review your cart to ensure that everything is correct. You can make any adjustments to your selection at this stage.

4. Proceed to Checkout: When you're ready to complete your purchase, click on the "Checkout" button. You'll be guided through the checkout process, where you'll need to provide your shipping address, select your preferred shipping method, and enter your payment information.

5. Place Your Order: Once you've entered all the necessary information and reviewed your order details, click the "Place Order" button to finalize your purchase. You'll receive a confirmation email shortly afterward with the details of your order.

And that's it! Sit back, relax, and wait for your stylish and comfortable socks and underwear essentials to arrive at your doorstep. If you have any questions or need assistance at any point during the ordering process, our friendly customer service team is here to help. Happy shopping!

Business address: Flexwear, 47, Stoneygate Road, Stoneygate, Leicester, LE2 2BP, United Kingdom

Contact Email: info@flexwear.co.uk